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FREQUENTLY ASKED QUESTIONS
Things You Need to Know

Learn more information about iMINDS fees, session structure, insurance policy, and more.

These responses have been curated to help you feel more comfortable with your pursuit to peace. Review any question below to learn more. 

ARE YOU ACCEPTING NEW CLIENTS?

iMINDS will always notify you of its available services and new offerings. Potential clients are highly encouraged to contact us to schedule a consultation to ensure therapeutic fit. *iMINDS also offers a FREE consultation (15-30 mins).

ARE YOU ACCEPTING NEW CLIENTS?

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DO YOU ACCEPT INSURANCE?

iMINDS currently does not accept insurance at this time as we provide a luxury therapeutic experience. However, we do provide documentation (superbill) for clients to seek third-party reimbursements independently. 

DO YOU ACCEPT INSURANCE?


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DO YOU OFFER SLIDING SCALE RATES?

iMINDS fees are comparable to the services rendered by its licensed mental health professionals.

 

 

*Limited and exclusive availability for sliding scale rates are offered in partnership with Open Path Psychotherapy Collective.*

DO YOU OFFER SLIDING SCALE RATES?



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HOW DO I PAY FOR SERVICES?

iMINDS accepts the following payments:

 

  • EFT (PayPal, Zelle)

  • Major Credit Cards (Discover, Master Card, American Express, Visa)

  • HSA (Health Savings Account)

  • FSA (Flexible Spending Account)

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*A current/active card must be on file for all payments and processing.

HOW DO I PAY FOR SERVICES?

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HOW MUCH CAN I EXPECT TO PAY FOR
OUT-OF-POCKET EXPENSES?

iMINDS provides upfront fee information for services to help you make an informed decision. Each client is provided a Good Faith Estimate annually to help with ensuring that our mental health services are still accessible for you. 

 

Fees:

  1. All counseling/psychotherapy services require a one-time introductory intake appointment billed at $175 (60 minutes).

  • All individual sessions will be billed at $125 per therapeutic hour (45 minutes).

  • All family/ couples sessions will be billed at $175- $200 per therapeutic hour (45- 60 minutes).

  • All group sessions will be billed at $100 per therapeutic hour (45 minutes); groups will have 4-6 participants.

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*As of January 1, 2022, all mental health providers must provide a “Good Faith Estimate” of the cost of your services, according to the No Surprise Act. In response, iMINDS provides all of our clients with a document that calculates your maximum annual cost for counseling services. 

HOW MUCH CAN I EXPECT TO PAY FOR OUT-OF-POCKET EXPENSES?

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WHY DO YOU LIST PRICES AND OTHER
THERAPIST DON'T?

iMINDS prides itself on continuous transparency for our clients. Pricing transparency is to help you make an honest decision about your therapeutic commitment. This is a simple step in building a strong therapeutic alliance. Remember, just like any other relationship, therapy is all about a good "fit".

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"No seriously, why do you do it?"

  • Honestly, it saves your time and ours, as cost can be an important decision when choosing the right therapist.

  • Our hope is that the information you learn here can better help you confidently choose iMINDS for your therapeutic needs.

WHY DO YOU LIST YOUR PRICES AND OTHER THERAPISTS DON'T?

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WHAT'S THE DIFFERENCE BETWEEN 
COUNSELING, THERAPY & PSYCHOTHERAPY?

Some people make a small distinction between the two terms. “Counseling” is a brief treatment that targets a specific symptom or situation, while "psychotherapy" is a longer-term treatment that attempts to gain more insight into someone's problems. However, many people use the terms interchangeably.

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*For more information visit: verywellmind.com

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WHAT'S THE DIFFERENCE BETWEEN COUNSELING, THERAPY & PSYCHOTHERAPY?

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HOW LONG WILL I NEED THERAPY?

With therapy, there usually is no set length of treatment. Therapy can last anywhere from one session to several months or even years. It all depends on what you want and need. iMINDS works with our clients collaboratively to create an individualized plan to help you find the best possible outcomes for peace.

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*On average we see clients biweekly for 8-15 sessions. 

HOW LONG WILL I NEED THERAPY?

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CAN I COME INTO THE OFFICE?

iMINDS is not providing in-person sessions as its founding premise is based on using smart technology to allow clients to create a safe & therapeutic environment wherever they are. We utilize HIPAA compliant software to provide you with a safe telehealth experience.

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*inquire about on-location therapy appointments (local ONLY). 

CAN I COME INTO THE OFFICE?

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iMINDS is dedicated to making our services as accessible as possible, which is why we’ve created this collection of FAQs. If you still have any doubts, don’t hesitate to reach out by phone or by email.

WHAT IF WE NEED COUPLES/ FAMILY THERAPY? 
HOW WILL THAT WORK?

iMINDS boasts its world-class telehealth services allowing clients to create a safe space wherever they are. For our couples & families this has been very beneficial as many have conflicting schedules, but telehealth allows them to meet virtually, work on their relationship, and still maintain their sense of day-to-day routine. 

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*inquire about on-location therapy appointments (local ONLY). 

WHAT IF I SEE YOU OUT IN PUBLIC?

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WHAT IF I'M NOT READY FOR COUNSELING JUST YET,
CAN I STILL GET HELP?

Counseling, just like any other self-improvement activity, requires a  commitment. If you don't have the time, space, or finances for therapy, we do offer coaching services to a limited population for an increased fee, as coaching can be utilized as needed. 

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*And remember whenever you're ready, iMINDS is holding a space for you to reclaim and protect your peace.

WHAT IF I'M NOT READY FOR THERAPY, CAN I STILL GET HELP?

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WHAT MEASURES ARE TAKEN TO PROTECT MY
PERSONAL HEALTH INFORMATION?

iMINDS is required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. We uphold and follow all ethical duties and privacy practices to ensure the safety and security of all of our clients. ​

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*See our privacy policy for more info.

WHAT MEASURES ARE TAKEN TO PROTECT MY PERSONAL HEALTH INFORMATION? 

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WHAT IF I SEE YOU OUT IN PUBLIC?

iMINDS will NOT acknowledge you outside of the therapeutic space. It's not that we don't care, but to protect your anonymity, we will not address you while out. However, if you initiate a conversation, we will politely interact accordingly to ensure your privacy is not compromised. 

WHAT IF I SEE YOU OUT IN PUBLIC?

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ARE THERE ANY PERKS?

"Yes, of course we offer perks!" iMINDS offers world-class telehealth counseling & wellness services conveniently located wherever you are.

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  • 24-hour chat access through our secure messaging portal.

  • User-friendly app and online teletherapy platform.

  • Millennial therapy services without the hassles of a commute (#TrafficSucks).

  • Convenient and flexible office hours to work around your work schedule. (Evenings and Weekends available!)

  • Sliding scale services with exclusive and limited availability.*

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*Counseling is only available for TX residents, however we offer a range of wellness services to serve anyone around the globe.

ARE THERE ANY PERKS?



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BUT WHAT IF I STILL HAVE QUESTIONS?

If you still have questions or need more information, iMINDS pledges to get back to all inquiries within a reasonable time. Feel free to contact us:

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*inquiries are typically addressed within 24-48 working hours

BUT WHAT IF I STILL HAVE QUESTIONS?

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*Collaborative partners of iMINDS Counseling & Wellness, PLLC do not represent the views and values of its counseling and consulting services directly provided by Maddison Adimora (Founder and Clinical Director of iMINDS Counseling & Wellness, PLLC and its associates) and should only be viewed as community resources. 

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